Job Vacancy as Credit Collections Analyst (Singapore)

arvato digital services has almost 50 years of expertise in media manufacturing, packaging and supply chain services as leading provider of digital content delivery solutions for the music, film and video, publishing, games and computer software industries.



The company's unique breadth of services, innovative technical systems, and steadfast commitment to customer success makes arvato digital services the ideal partner to bring your digital content to market.

arvato digital services is part of Bertelsmann, one of the world's largest media corporations. Within arvato, Bertelsmann's media services division, arvato digital services has built a product and service offering that is unmatched in the industry. Leveraging arvato's fully integrated range of content delivery services, arvato digital services can develop customized solutions for clients of all sizes. The company's approach to complete supply chain management ensures that time-sensitive digital content will be delivered from publisher to end user with the utmost speed and security. arvato digital services's global reach allows us to service customers around the world.
Credit Collections Analyst
(Singapore)

Responsibilities:

Business Environment
This position works within the Asia Regional Office of a Large Multinational High Tech Company.


Position Mission
This position is responsible for obtaining timely payments from international customers accounts receivable balances within prescribed payment terms to maximize cash flow, reduce DSO, and minimize delinquency. Maintain account aging within established guidelines



Job Scope:

· Ensure various prompt payment and timely submission of foreign tax certificates.

· Perform detailed account reconciliation as needed to resolve and bring about closure on any and all disputed receivables, eg. demonstrating familiarity with all transactions/adjustments posted to customers account.

· Prepare account adjustments as needed within financial deadlines.

· Perform “collections” account management with customer, obtaining timely payments from customers within prescribed payment terms to maximize cash flow, reduce DSO and minimize delinquency, eg. calling on, emailing, faxing, or other communications requesting payment and resolving disputed transactions with customers.

· Research and resolve customer account problems promptly.

· Perform detailed account reconciliation from customers perspective as needed. Negotiate payment on undisputed past due accounts, engaging senior Operations and Financial managers of customer.

· Monitor all accounts for possible bad debt write off.

· Communicate weekly status of account problems to subsidiary controllers, sales account managers, and regional controllers.

· Evaluate and make credit hold recommendations to Sales, Controllers and Credit Manager. Execute credit holds when warranted, coordinating efforts of Credit Team, Account Specialists, Sales Account Managers, and Partner Account Managers.

· Make recommendations on rebate awards based on payment performance.

· Provide weekly/monthly reporting of past due percentages and cash collected.

· Maintain working knowledge of legal/tax regulations affecting international software/hardware payments. Stay current on changing regulations in countries supported.

· Frequent contact with Accounts Payable, Senior Operational and Financial Managers within our customers; Subsidiary Controllers; Regional Controllers; Subsidiary GM’s; etc

· Other duties as assigned

Requirements:


* Preferred experience in South East Asia, Australia, New Zealand and/or India business practices and customs, including working knowledge of various aspects of international business (e.g., export, import, banking, and payment regulations).

* Strong negotiation skills; analytical and organizational skills.

* Must be fluent in English and must be able to work independently.

* Detailed oriented and possess excellent written and verbal communication skills is required.

* Possess strong working knowledge of PC software and credit A/R systems and procedures.

* Must be positive and willing to learn readily.

* Diploma holder and above


Interested applicants please submit your resume in MS word format to hr_services@arvatodigitalservices.com.sg