Job Vacancy as Prepaid Engineer

A leading mobile communications company, DiGi provides a comprehensive range of affordable, convenient and easy-to-use wireless services to simplify and enrich the lives of its customers. In line with our aspiration to be the mobile communication leader, we'd like to invite highly motivated and dynamic individuals to join us to realise this dream as:

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Prepaid Engineer


(Subang Hi-Tech Industrial Park, Batu Tiga, Shah Alam)
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JOB SUMMARY:

As expert engineer for Prepaid support responsible to manage Prepaid Systems or to manage the Projects for Capacity Upgrades and new service launches

Major Duties and Responsibilities:-

1. Perform Daily Preventive Maintenance and Health Check of the Prepaid System

2. Perform interface check to ensure no bottlenecks identified

3. Follow up Trouble Ticket assigned to Vendor – Data extraction & Analysis

4. Owner of fault if due to plan activity or WARROOM declaration by SMC, execute temporary workaround if outages reoccur intermittently

5. Participate in contingency actions during festive season

6. Arrange post mortem meeting to ensure all parties in the value chain is involved

7. Attend weekly meeting with Vendor

8. Operations Patch – Testing in testbed and migration in production

9. 24 X 7 standby

10. Projects/Upgrade – Ensure operation readiness- feedback on operations requirements, challenge load test and UAT, Testing in testbed and migration in production

11. Ensure end to end processes are established for all project work. Ensure all nodes are fully operational after plan activities

12. Evaluate on risks seen during plan activities and provide recommendations


REQUIREMENTS:

• Good business knowledge with operational experience in Telco operation and business dynamics.

• Good knowledge on the prepaid value chain

• Decision making and timely escalation with advice to management especially systems fault with business impacts for prepaid business.

• Strong technical skills in UNIX, Oracle, Weblogic, Apache, SQL/PL-SQL command and Prepaid System


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If your profile meets our requirements, please apply through Jobstreet. Web-site: www.digi.com.my