I was hoping this pamphlet would contain some valuable insight into the psychology of the telephone interview and how the phone interview differs from a "face to face".
This pamphlet doesn't contain that kind of information. It doesn't contain any information about a phone interview that is of value. There is exactly one paragraph in the pamphlet that address the specifics of a phone interview as opposed to any type of interview. That paragraph covers the fact that a phone interview lacks visual and tactile information. We can't see the interviewer's body language or facial expressions. Nor do we experience the hand shake. Anyone of average intelligence already knows that. I didn't need to spend $12.99 to find that out.
The pamphlet does contain some very good basic information about interviewing and the interview process. Information that you well obtain many times in the first few chapters of other more valuable books.
This pamphlet is basically a retelling of information culled from other interview books. The author adds nothing new to the subject of interviewing. The author, quite wisely does not profess to have any experience conducting interviews or as a hiring manager.
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